Customer service.
Wil je meer informatie? Stuur dan een e-mail naar: support@belviere.eu
Je kunt ons ook bellen! Heb je vragen of behoefte aan informatie? Bel dan naar: 06 2165 2650
Wij doen ons uiterste best om je met al je vragen te helpen.
Shipping & Delivery
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The standard terms are: if you order today, it will be shipped tomorrow. You will receive it within 3 business days. We deliver worldwide.
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Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
Warranty & Repair
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All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects. -
An extended warranty can be added to your products for an additional cost.
Please get in touch for more information about extended warranties.
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The extended warranty could come at a different cost depending on the type of product and extended period.
Please get in touch for more information.
Returns & Refunds
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
A refund request can be submitted within a month after the purchase is made.
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In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.
In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund.
In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund. -
When an order includes free shipping, only the cost of the return shipping is handled by the customer.